Mercedes-Benz Extended Warranty Overview
Mercedes-Benz offers a comprehensive extended warranty plan that lasts for up to 3 years or 100,000 miles.
With our #1 rated provider, 
Motor1 Reviews Team Take:
- Based on quotes we received from Mercedes-Benz, the average price for the automaker’s extended warranty coverage is around $4,411.
- Mercedes-Benz vehicles have low reliability ratings from RepairPal and J.D. Power, making an extended warranty a wise investment for most owners.
- Mercedes-Benz owners in our warranty survey reported being satisfied with the company’s coverage.
- Before committing to a Mercedes-Benz extended warranty, compare coverage options, benefits and plan pricing from Endurance.
Mercedes-Benz provides extended warranty coverage to give owners extra peace of mind. Below, we cover coverage options, pricing, benefits and other information you need when searching for the best extended car warranty company to work with.
Mercedes-Benz Extended Warranty
The Mercedes-Benz Extended Limited Warranty is available with terms of up to three years or 100,000 miles. The Certified Pre-Owned (CPO) Extended Limited Warranty offers terms up to two years with unlimited mileage. These plans extend bumper-to-bumper limited warranty coverage, and they kick in as soon as your vehicle’s New Limited Warranty or CPO Limited Warranty expires. Coverage includes parts and repairs for your vehicle’s essential powertrain components plus extra coverages in electrical, climate control and other systems.
Mercedes-Benz Extended Warranty Plans
You’ll find an overview of Mercedes-Benz extended warranty coverage below:
| Plan Name | Description of Coverage |
|---|---|
|
Mercedes-Benz Extended Limited Warranty |
This extended coverage plan for new vehicles covers stated components in your vehicle’s powertrain, suspension, brakes, select electrical systems, audio and navigation systems, convertible or retractable top systems and select other components. |
|
Mercedes-Benz Certified Pre-Owned Extended Limited Warranty |
Similar to the Extended Limited Warranty for new vehicles, this coverage from Mercedes covers your vehicle’s essential powertrain components plus select parts in its suspension, brake, electrical, navigation and other systems. |
What’s Not Covered by the Mercedes-Benz Extended Warranty?
Although a Mercedes extended warranty provides very comprehensive coverage for material or workmanship issues, the coverage does have several exclusions. For starters, the vehicle’s battery, tires, wear-and-tear parts, and outside-influenced damages are not covered.
The plan also states that it will not cover any failures with materials or workmanship caused by improper maintenance or the installation of non-Mercedes parts. Finally, the Mercedes extended warranty will not cover any vehicles used for commercial or business purposes, such as ridesharing.
Mercedes-Benz Extended Warranty Benefits
Like most extended coverage programs, Mercedes-Benz extended warranty coverage for new and CPO vehicles includes 24-hour emergency roadside assistance. With this coverage, you’ll have extra peace of mind with on-call assistance including:
- Fuel delivery
- Battery jumpstart
- Tire inflation (only available for vehicles equipped with Tirefit kit)
- Spare tire changing
One service missing from Mercedes extended coverage is towing. Many manufacturers and third-party extended warranty companies offer roadside assistance that includes towing services, though this assistance may be subject to plan maximums or other limitations.
Select Mercedes-Benz extended warranty plans, including some extended CPO coverage, may include trip interruption coverage and loaner cars during covered repairs. Offers vary by dealership.
Mercedes-Benz Extended Warranty Terms and Conditions
See the highlights of Mercedes extended warranty terms and conditions below:
- Eligibility: You can purchase a Mercedes-Benz extended warranty plan at any time before your New Vehicle or CPO Limited Warranty expires. For new vehicles, that’s up to 4 years or 50,000 miles after your vehicle’s in-service date. Owners of CPO vehicles can purchase a plan up to 12 months after the CPO Limited Warranty kicks in.
- Finance: Mercedes-Benz offers zero-percent financing for its extended warranty coverage, or you can prepay your full sum upfront.
- Repairs: Mercedes-Benz extended warranty coverage is honored at any of more than 350 repair facilities nationwide.
- Benefits: Extended coverage comes with roadside assistance, with some coverage options also including trip interruption coverage.
- Deductible: Mercedes drivers pay no deductible with the company’s extended warranty plans.
- Transfers: Extended warranty plans from Mercedes are transferable with no fee.
- Cancellation: You can cancel your Mercedes-Benz extended warranty coverage for a 100 percent refund any time before your New Vehicle or CPO Limited Warranty expires. If you cancel your coverage after this date, you may receive a prorated refund.
Mercedes-Benz Extended Warranty Maintenance Plans
No level of Mercedes-Benz warranty coverage, whether New Vehicle, CPO or extended, will cover routine maintenance. To help keep your car in great shape, you can purchase a prepaid maintenance plan directly from your Mercedes-Benz dealership. New Mercedes owners can purchase Premier Prepaid Maintenance at any time prior to the vehicle’s first service date or 10,000 miles. CPO Mercedes owners can purchase coverage after the initial maintenance service for vehicles up to eight model years or newer with up to 80,000 miles.
| Maintenance Plan Option | Term Length | Coverage Details |
|---|---|---|
|
4 years/40,000 miles* |
Coverage includes synthetic oil changes, filter replacements, brake fluid replacements, inspections, wiper blade replacements and select other services for specific Mercedes models. |
|
|
11 years/110,000 miles* |
Similar to Premier Prepaid Maintenance, the Star Prepaid plan for CPO vehicles covers synthetic oil changes, filter replacements, brake fluid changes, wiper blades and other routine maintenance services for select Mercedes models. |
*Coverage is provided in 1-year/10,000-mile service intervals and is available in 2-, 3-, or 4-year plans depending on your vehicle. Some services may be provided in varying intervals.
More Mercedes-Benz Protection Products
In addition to its extended warranty and prepaid maintenance programs, Mercedes-Benz offers several other protection products to help you enjoy your vehicle for longer.
Wheel and Tire Protection Plus
This coverage helps cover the cost of replacement repair or replacement of tires and wheels damaged by covered road hazards, such as glass, potholes, debris, rocks, or nails. Coverage requires payment of a $50 deductible before services are rendered and is subject to plan maximums.
Paintless Dent Repair
First Class Paintless Dent Repair helps cover the cost of repairs for minor dents and dings. Coverage is transferable to a new owner for a $40 fee and carries no deductible, mileage limitations, or plan maximums. As a note, dents and dings larger than four inches in diameter are excluded from coverage, as are any damages caused by hail.
Windshield Protection
First Class Windshield Protection covers the costs associated with replacing chipped or cracked front windshields. Coverage is subject to an aggregate maximum of $5,000 and is transferable to new vehicle owners for a $40 fee.
Term Protection
First Class Term Protection helps with the costs of specific wear-and-tear related to your vehicle’s brakes and tires. Coverage is available in two levels, Standard and Premium. Standard coverage includes one set of front and rear brake pads, one wheel alignment, and one tire balance. Premium coverage includes the same benefits, plus one set of front and rear rotors.
Key Protection
With First Class Key Protection, you’re covered if you lose or damage the key or remote to your Mercedes-Benz vehicle. Costs to replace your key or remote are covered up to $800 per occurrence, plus up to $75 toward alternative transportation, such as a taxi or rental car. You’ll also get up to $100 per occurrence for towing to the nearest service facility, and 24-hour lockout assistance of up to $100 per occurrence. This plan has no mileage limitations or deductible, though prior authorization is required for most claims.
Guaranteed Auto Protection (GAP)
If your vehicle is totaled by a covered event, GAP plans like this one from Mercedes help cover the difference between what your insurance pays and what you still owe on your vehicle.
Lease Protection
First Class Lease Protection can protect you from unexpected charges at lease-end if your vehicle has minor dents, scratches, or other types of damage that go beyond normal wear and use. You’ll be covered for items like a missing key fob, worn or damaged leather, paint scratches, bumper scuffs, dents and dings, and windshield damage.
Interior and Exterior Protection
First Class Interior and Exterior Protection includes a DuPont protective coating that safeguards your vehicle’s leather, carpet, fabric, and paint.
Mercedes-Benz Extended Warranty vs. Factory Warranty
Factory warranties are a type of coverage included in the purchase of a new or certified pre-owned vehicle. Extended manufacturer warranties are an optional protection and can be purchased before the limited factory warranty expires.
Mercedes-Benz New Car Warranty
All new Mercedes-Benz vehicles are covered by the New Vehicle Limited Mercedes Warranty. The manufacturer’s warranty covers defects in material or workmanship for four years or 50,000 miles. If you experience any problems during this time, simply take your vehicle to an authorized Mercedes-Benz dealership and the new vehicle warranty will cover many repairs and services.
Mercedes-Benz Certified Pre-Owned Warranty
If you purchase a certified pre-owned (CPO) vehicle, Mercedes includes a CPO factory warranty of 12 months/unlimited miles. This plan extends New Vehicle Limited coverage and includes the same protections.
Just like with the New Vehicle Limited Warranty, you take your certified pre-owned vehicle to any authorized Mercedes-Benz dealership when you experience a parts failure.
Mercedes-Benz Extended Warranty Cost
Based on 21 quotes we received from Mercedes-Benz, we found that extended warranty coverage from the manufacturer can range from $2,380 to just under $8,000 in total, with an average price of $4,411.
Our research shows that extended coverage from Mercedes may be more expensive than plans from other luxury manufacturers. Quotes we received from Audi, another German luxury automaker, average out at around $3,241.
Compare quotes we received directly from Mercedes-Benz below:
| Vehicle Model | Term Length | Total Cost |
|---|---|---|
| CLA | 5 years/up to 75,000 miles | $2,380 |
| GLA | 5 years/up to 100,000 miles | $2,930 |
| C-Class | 6 years/up to 75,000 miles | $2,600 |
| SLK | 7 years/up to 100,000 miles | $4,030 |
| E-Class | 5 years/up to 75,000 miles | $2,600 |
| M-Class | 5 years/up to 100,000 miles | $3,200 |
| GLE-Class | 6 years/up to 100,000 miles | $3,480 |
| GLE-Class | 7 years/up to 75,000 miles | $3,150 |
| M-Class | 7 years/up to 100,000 miles | $4,300 |
| S-Class | 5 years/up to 75,000 miles | $3,150 |
| SL-Class | 5 years/up to 100,000 miles | $3,860 |
| CLS | 6 years/up to 75,000 miles | $3,700 |
| R-Class | 6 years/up to 100,000 miles | $4,410 |
| GL Class | 7 years/up to 75,000 miles | $4,580 |
| GL Class | 7 years/up to 100,000 miles | $5,400 |
| CL-Class | 5 years/up to 75,000 miles | $4,580 |
| CL-Class | 5 years/up to 100,000 miles | $5,400 |
| G-Class | 6 years/up to 75,000 miles | $6,450 |
| G-Class | 6 years/up to 100,000 miles | $6,890 |
| AMG GT-Class | 7 years/up to 75,000 miles | $7,550 |
| AMG GT-Class | 7 years/up to 100,000 miles | $7,990 |
What Our Survey Respondents Say About Mercedes-Benz Warranties
Before you commit to any warranty contract, it pays to listen to what other drivers who’ve purchased the coverage have to say. In January 2024, we asked 100 auto warranty customers to give us feedback about their experiences with a variety of automaker extended warranty products. Of those, only 11 reported purchasing a Mercedes-Benz extended warranty. However, most reported being satisfied by their warranty coverage.
Here’s what Mercedes-Benz extended warranty customers reported paying for their coverage:
- Under $1,000: 9%
- $1,000 to $2,000: 27%
- $2,000 to $3,000: 18%
- $3,000 to $4,000: 45%
Quotes From Our Survey
Here are a few quotes from our survey respondents about their experience with a manufacturer warranty:
“I am highly satisfied with my warranty coverage. I couldn’t be happier.”
“I am really satisfied with my warranty on my vehicle”
Should You Buy a Mercedes-Benz Extended Warranty?
Mercedes-Benz unfortunately has a reputation for being less reliable than many other automakers. Based on the automaker’s performance in industry-standard reliability studies, we think extended warranty coverage is an excellent choice for Mercedes-Benz owners.
Reliability of Mercedes-Benz Vehicles
Well-known industry resources like J.D. Power and RepairPal rate the reliability of certain vehicle brands. The J.D. Power 2024 U.S. Vehicle Dependability Study℠ ranks vehicles based on the number of reported problems per 100 vehicles of a recent model year. RepairPal ranks vehicles based on the estimated cost, frequency, and severity of typical repairs. We go over how each entity ranked Mercedes-Benz vehicles below.
J.D. Power Reliability Ratings
While some Mercedes vehicles are known for better reliability than others, the brand has low reliability scores from the J.D. Power Vehicle Dependability Study (21st out of 29 ranked brands).
This rating means Mercedes owners are more likely than drivers of other brands to encounter problems or malfunctions during the lifetime of their vehicle. The increased frequency of needed repairs and services also makes a strong case for buying extended warranty coverage, either directly from the manufacturer or from a flexible third-party provider.
RepairPal Reliability Ratings
Echoing the company’s J.D. Power Vehicle Dependability score, RepairPal gives Mercedes vehicles an average reliability rating of just 3.0 out of a possible 5.0 stars, ranking it 27th out of 32 ranked auto brands.
See how the cost of Mercedes ownership compares against the rest of the industry below:
| Category | Mercedes-Benz Ranking | Industry Average |
|---|---|---|
|
Cost of ownership |
$908 |
$652 |
|
Repair frequency |
0.7 times per year |
0.4 times per year |
|
Repair severity* |
13% |
12% |
|
Overall reliability ranking |
3.0 out of 5.0 (27th among 32 car brands) |
3.4 out of 5.0 |
*Repair severity refers to the probability that the repair will cost three times the average annual repair cost for all models.
Cost of Mercedes-Benz Repairs
Compare costs for common repairs among Mercedes-Benz models below:
| Mercedes Model | Vehicle Component | Average Repair Cost |
|---|---|---|
|
CLK55 AMG |
Coolant level sensor replacement |
$259 to $299 |
|
R350 |
Exhaust manifold replacement |
$758 to $828 |
|
G65 AMG |
Power steering pump replacement |
$932 to $1,005 |
|
C36 AMG |
Starter replacement |
$954 to $1,024 |
Cost data is from RepairPal.
Mercedes-Benz Extended Warranty vs. a Third-Party Warranty
Mercedes-Benz vehicles have low dependability scores, which means an extended warranty is a smart way to protect your budget as an owner. While Mercedes does offer a comprehensive extended warranty program, the company’s coverage terms are short. Mercedes-Benz owners may fight comprehensive coverage with longer terms from a third-party warranty provider.
See the benefits and drawbacks of each type of provider below:
Pros of Mercedes-Benz Extended Warranty
- Extended warranty coverage from Mercedes-Benz offers bumper-to-bumper protection.
- Contract benefits include roadside assistance.
- Plans carry no deductible for covered services.
Cons of Mercedes-Benz Extended Warranty
- Repair service is limited to just over 350 Mercedes-Benz repair facilities nationwide
- Contracts may be more expensive than some third-party providers.
Pros of Third-Party Warranty
- Third-party providers offer a wide range of coverage options, from powertrain to exclusionary contracts which function like bumper-to-bumper warranties.
- Contract benefits can include roadside assistance, trip interruption coverage, rental car reimbursement, and sometimes even maintenance services.
- You can customize most third-party coverage options with your choice of deductible.
- Coverage is honored at any ASE-certified repair facility.
Cons of Third-Party Warranty
- Repair services may not use genuine OEM parts.
Our Experience Buying Third-Party Warranties
Earlier this year, our team purchased extended vehicle protection from some of the industry’s leading contract providers. See how our quotes compared below:
| Third-Party Company | Plan | Price | Coverage Terms | Our Buying Experience |
|---|---|---|---|---|
|
autopom! |
Exclusionary (comprehensive) |
$125.75 for 24 months |
4 years/unlimited miles |
The salesperson was exceptionally friendly and helpful. |
|
Titanium (comprehensive) |
$149.99 per month |
Month-to-month |
The agent was helpful and not pushy about buying right away. |
|
|
Diamond (comprehensive) |
$150 per month |
Month-to-month |
Reps were generally friendly and helpful. |
|
|
Secure Plus (mid-level) |
$93.17 for 30 months |
2.5 years/40,000 miles |
Easy experience overall. |
|
|
Powertrain |
$56.21 for 36 months |
3 years/185,000 maximum miles |
100% online purchase was easy to do in under an hour. |
*All plans apply to a 2021 Honda CR-V with 60,000 miles.
**Editor’s Note: On July 31, 2024, the Federal Trade Commission announced that CarShield will pay $10 million to settle FTC charges that its advertisements and telemarketing for vehicle service contracts are deceptive and misleading, and that many purchasers found that repairs were not covered.
What Our Survey Data Says About Buying Third-Party Warranties
Our May 2024 survey of 1,000 warranty customers indicated that third-party contracts are a popular buy, with over 640 respondents choosing coverage from companies like Endurance, CarShield, autopom!, and Carchex.
Here’s what third-party warranty customers said about their coverage in our survey:
Which provider did you purchase your extended car warranty coverage from?
- CarShield: 32.5%
- Endurance: 8%
- EasyCare Warranty: 7%
- CARCHEX: 6.5%
- American Dream Auto Protect: 4.1%
- Omega Auto Care: 3.7%
Customers who chose one of the providers above gave the following responses regarding their coverage:
What was your primary motivation to purchase an extended car warranty?
- My existing warranty coverage expired: 27%
- I anticipated my car’s repair needs: 21%
- The dealership recommended a warranty for my car: 18%
- I wanted to maintain my car’s resale value: 15%
- I saw an ad for extended car warranty coverage: 14%
How satisfied were you overall with your warranty coverage?
- Very satisfied: 69%
- Slightly satisfied: 28%
- Slightly unsatisfied: 2%
- Very unsatisfied: >1%
Quotes From Our Survey
Here are a few quotes from our survey respondents about their experience with a third-party warranty:
“They were easy to work with and customer service was friendly and knowledgeable as well”
“I love my warranty company because even though my dealership warranty expired they treat me like I just bought the car from them.”
Best Third-Party Vehicle Service Contract Options
While the Mercedes-Benz warranty has its perks, we recommend our top pick for warranty coverage, Endurance, which won our Best Coverage award in our 2024 industry review. See the tables below to learn more about the company and to see how the Mercedes-Benz warranty stacks up next to Endurance.
Endurance vs. Mercedes-Benz Extended Warranty
See how Endurance compares to Mercedes-Benz warranty side by side:
| Endurance | Mercedes-Benz | |
|---|---|---|
|
Plan options |
6 |
1 |
|
Maximum mileage |
Unlimited |
100,000 miles |
|
Maximum age |
20 years |
7 years |
|
When to buy |
Anytime |
Before the New Vehicle or CPO Limited Warranty expires |
|
Choice of repair shop |
Any mechanic certified by the National Institute for Automotive Service Excellence (ASE®) |
Choice of over 350 Mercedes-certified repair facilities |
|
Maintenance coverage |
Advantage plan covers oil changes, brake pads, cooling system maintenance and more |
Available as optional add-on prepaid plan |
|
Benefits |
Roadside assistance, trip interruption, rental car plus Elite benefits like key fob replacement and tire repair for one year |
Roadside assistance, not including towing |
Mercedes-Benz Extended Warranty: Bottom Line
In this article, we researched the Mercedes-Benz extended warranty and factory warranty. Having a Mercedes can be expensive to maintain and repair, which is why a warranty can be useful. Although Mercedes offers comprehensive coverage, our team has found that third-party warranty providers like Endurance often offer more plan choices and better prices.
Mercedes-Benz Extended Warranty: FAQ
Below are frequently asked questions about the Mercedes-Benz extended warranty:
Is a Mercedes extended warranty worth it?
An extended warranty for any Mercedes vehicle can help offset the frequency and cost of needed repairs. As a luxury import brand, Mercedes has significantly high repair costs in the U.S. Its vehicles also have a high number of reported issues as the years go by, meaning the need for an extended warranty could be worth it for those who don’t wish to pay for those hefty repairs out of pocket.
Can I buy a Mercedes-Benz extended warranty after purchasing?
You are able to buy a warranty from the automaker after purchase, but it must be before the Mercedes factory warranty expires. However, you can still get an extended warranty for your Mercedes-Benz from an independent warranty company like Endurance or Carchex at any point in time (within that company’s term limits).
What does the Mercedes-Benz extended warranty cover?
The extended warranty from Mercedes extends the comprehensive coverage from the factory warranty for between one to three years. This covers repairs on anything from the powertrain to the stereo systems if you experience a mechanical breakdown. However, items like brakes or any other wear-and-tear items are not covered.
What is the pricing of the Mercedes-Benz extended warranty?
We found the total price for the Mercedes extended warranty to be around $4,411 on average. However, the cost of a plan will depend on the dealership you go to and the model of your vehicle.
Methodology
In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.
- Industry Standing: Warranty providers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
- Coverage: This rating is based on types of extended warranty plans available, coverage terms, and added benefits like roadside assistance.
- Cost: Our research team reviews sample quotes for a variety of plans and vehicles. Companies with lower prices per year of coverage receive the best scores.
- Transparency: This score takes into account contract transparency and the availability of a money-back guarantee.
- Customer Service: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company.
*Data accurate at time of publication.
