Endurance Warranty Review

Motor1 Reviews Team Take:

• Endurance’s six warranty plans range from powertrain protection to bumper-to-bumper coverage.
• Endurance plans come with a free year of Endurance Elite Benefits, which include total loss protection, tire replacement/repair, and key fob replacement.
• Our team’s mystery shopping efforts found Endurance warranties cost $100 to $125 per month on average with a $100 deductible.

Purchasing an extended car warranty can feel like a huge decision. To make this choice easier, our team has taken a closer look at Endurance, our top-rated extended warranty provider. In this comprehensive Endurance warranty review, we’ll look at the company’s warranty plans, review its coverage, and give our final recommendation.

Each year, our expert review team analyzes the best extended car warranty providers. We mystery shop companies to gain insights into the overall customer experience and collect warranty quotes for different vehicles, plans, and term lengths. We also survey providers’ past clients and have even bought warranty plans from leading providers to evaluate the customer experience ourselves. 

Our team has spent approximately 1,475 hours of research to evaluate providers such as Endurance. In this article, you will learn why the company received the top spot in our list of the best warranty providers and how it stacks up to the competition.

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Our Endurance Warranty Review

We rate Endurance 4.6 out of 5.0 stars and recognize the extended warranty provider for the Best Coverage in 2024. This overall review score is based on the company’s ratings in five key categories: industry standing, coverage, cost, transparency, and customer service.

How We Rated Endurance Warranty

To give you the most relevant information, we update our review standards several times each year. Learn how our warranty research contributed to Endurance’s review scores in the following main categories:

Industry Standing: 4.6 out of 5.0

We give Endurance 4.6 out of 5.0 stars in this category due to its customer reviews on Trustpilot (3.7 out of 5.0 stars, based on 9,000 reviews) and various industry awards. 

The average industry standing rating in our review across all providers was 4.0 out of 5.0. This puts Endurance above the average of 40 providers in this category.

Coverage: 4.9 out of 5.0

We found that this is an area in which Endurance truly shines among its competitors. The company offers six coverage levels that last up to 8 years/unlimited miles. Endurance warranty plans include roadside assistance, rental car reimbursement, and trip interruption coverage. 

It even offers mechanical breakdown insurance (MBI) to California residents, which is rare in the industry. Every Endurance extended warranty also features a free year of Endurance Elite Benefits, which we detail more below.

Due to its wide range of coverages and unique added perks, we give Endurance 4.9 out of 5.0 stars for coverage. The average rating of all the providers in our review is 4.2 stars.

Cost: 4.6 out of 5.0

We give Endurance 4.6 out of 5.0 stars for cost due to its competitive prices across the board. The average cost rating across all providers reviewed is 4.0 stars.

For this review, our team gathered quotes for three vehicle models: a 2017 and 2021 Chevrolet Silverado, a 2017 and 2021 Honda CR-V, and a 2017 and 2021 Toyota Camry. The 2017 models have 100,000 miles and the 2021 models have 60,000 miles on it. We received quotes for several Endurance coverage levels, comparing them to the 140+ quotes we received from other leading warranty providers to see how Endurance compared. We’ll break down our findings in the cost section of this article.

Transparency: 4.9 out of 5.0

Our team uses pretty simple criteria when it comes to transparency. If a warranty provider offers a money-back guarantee (typically within 30 days) and allows you to view sample contracts on coverage plan pages, we give the company a high transparency rating. 

Endurance meets these benchmarks, so we give the provider 4.9 out of 5.0 stars. The average of all the providers we’ve reviewed is 3.9 stars.

Customer Service: 3.9 out of 5.0

Thousands of customer reviews on the Better Business Bureau (BBB) website and Trustpilot support our 3.9-star customer service rating out of 5.0 for Endurance. This is slightly higher than the industry average of 3.6 for this category. We also took the time to dive into individual reviews to see what the customer experience is like with the company—both positive and negative.

Our customer service score considers not only reviews from customers but also factors such as online chat features and app performance reviews. The company’s mobile app receives solid ratings on both the App Store and Google Play. However, Endurance doesn’t offer online chat, which can be found from several leading warranty providers.

Is an Endurance Warranty Worth It?

If you’re looking for an extended warranty that is backed by years in the industry, you should consider an Endurance auto warranty for peace of mind. The company is one of the only direct providers of extended warranties, so everything is handled directly through Endurance. For these reasons, we consider Endurance a terrific option and our top pick. 

In the graphic below, you can see the main reasons why many customers choose to purchase extended warranties, including from Endurance.

Endurance Warranty Quick Facts

• Founded: 2006
• Headquarters: Northbrook, IL
• Coverage options: Six, including one that covers routine maintenance 

Is Endurance Warranty Legit?

Yes, Endurance is a legitimate warranty company. Endurance opened its doors in 2006 and is one of the largest third-party extended warranty companies in the industry. In addition to appearing several times on the Inc. 5000 list as one of the fastest-growing U.S. companies, there are hundreds of positive Endurance reviews online. 

Unlike many third-party brokers in the extended car warranty industry, Endurance offers direct-to-consumer extended warranties. This means warranty services come directly from Endurance, and the company handles all claims itself. Ultimately, having no go-between or separate underwriter allows Endurance to provide superior customer service.

Endurance Pros and Cons

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Endurance Warranty Customer Reviews

Endurance is not rated by the BBB, which indicates an ongoing review of its business file. Despite this, customers on the platform give it a 3.6-star rating out of 5.0. The company also has an average rating of 3.7 out of 5.0 stars on Trustpilot from over 9,000 customer reviews.

Our team took a close look at Endurance reviews to gain a better understanding of the customer experience with the company. Positive Endurance warranty reviews frequently mention the provider’s extensive benefits program and its competitive rates, which make it a strong choice for an extended car warranty. Happy customers also focus on excellent customer service during the quotes and claims processes.

Endurance Warranty Complaints

Negative Endurance warranty reviews mostly mention the claims process and specific exclusions. This is a common complaint in the extended warranty industry, so we recommend reviewing your contract fully and reading the fine print before purchasing a plan. Endurance has closed over 1,000 customer complaints on the BBB in the past 12 months. 

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Endurance Warranty Coverage

Endurance offers six warranty plans ranging from basic coverage to comprehensive vehicle protection. Below is a description of Endurance’s warranty plans and each one’s component part coverage:

Endurance Warranty Plan	What It Covers
Supreme	This top-tier plan is Endurance’s exclusionary coverage. Most similar to a manufacturer’s warranty, it includes coverage for most parts. Excluded parts are the safety restraint system, glass, light bulbs/LED lights, battery, high-tech items (which you can add to coverage at an additional cost), and cosmetic portions of the vehicle.
EnduranceAdvantage™	The Advantage plan covers both mechanical breakdowns and maintenance, which is uncommon for an extended car warranty. The plan has three levels of coverage—Prime, Plus, and Preferred—which all include high-level stated components. Maintenance covers upkeep such as oil changes, engine diagnostics, and brake pad replacements.
Superior	This high-tier comprehensive plan provides great coverage for hundreds of listed parts throughout the vehicle.
Secure Plus	This mid-level warranty provides the shortest wait time among all the coverage plans. The waiting period for coverage is only 30 days and 1,000 miles.
Secure	The Secure Plan is Endurance’s most basic auto warranty. It only covers parts of the powertrain—meaning the engine, transmission, and drivetrain. Your vehicle’s most vital and expensive parts will be covered.
Select Premier	The Select Premier plan is Endurance’s warranty plan for high-mileage vehicles. The warranty has a fairly extensive inclusion list focusing on the powertrain. This plan doesn’t include the brakes or suspension.

According to our research, warranty companies offer an average of five plans and some only offer three or four. With six levels of coverage, Endurance is above average. Plus, most companies don’t offer maintenance coverage, making the Advantage plan a unique feature and an influencing factor in our team’s decision to award Endurance for Best Coverage.

What Does an Endurance Warranty Cover?

Here’s a closer look at the main components and systems covered in the main five plans offered by Endurance:

Under each vehicle service contract (VSC), you can add Endurance warranty services for hybrid components, commercial use, or lift-modified components. Many companies don’t cover hybrid parts and specifically exclude aftermarket modifications like lift components. You can also add coverage for high-tech components. Endurance plans can cover 200,000+ miles on the odometer, and the EnduranceAdvantage Prime plan has no starting mileage restriction. This makes Endurance an excellent option for a used car warranty.

Endurance Mechanical Breakdown Insurance (California Residents)

While MBI isn’t a warranty or a VSC, it acts very similarly—covering car repairs for mechanical malfunctions. Instead of buying a plan, however, you’re buying a policy. Endurance offers three levels of MBI coverage for drivers in California: Standard, Premium, and Elite Plus.

• Standard: Standard coverage is the most affordable and takes care of a wide variety of components but excludes the cooling system and fuel delivery.
• Premium: This comprehensive coverage takes care of most components in your car.
• Elite Plus: This exclusionary policy covers almost everything except a small list of items in the contract.

All three plans come with trip interruption, towing reimbursement, and rental reimbursement. Because California has strict regulations around warranties, many drivers find more luck getting MBI than they do a warranty contract. Many third-party warranty companies still don’t offer MBI, however—which makes Endurance stand out for its repair coverage accessibility.

Who Accepts Endurance Warranty?

Endurance warranty plans allow car owners to choose from any repair shop certified by the National Institute for Automotive Service Excellence (ASE^®). As there are nearly 1,500 ASE-certified shops across the country, it shouldn’t be difficult to find a repair facility quickly no matter where you are when your car breaks down.

Endurance Warranty Roadside Assistance and Other Benefits

All Endurance vehicle protection plans come with 24/7 roadside assistance, which includes:

• Towing services
• Mechanical first aid
• Tire services
• Battery jump-starts
• Lockout services

Endurance Elite Benefits

Elite Benefits are free for all Endurance customers for the first year of warranty coverage and include: 

• Up to four tire repairs or replacements per year when damaged by road hazards 
• Key fob replacements (up to $500 worth)
• Live help through the Endurance app
• Collision protection of up to $500 per accident
• Total loss replacement up to $1,000

Endurance Elite Benefits cost $29 per month after your first year, which equates to roughly $350 per year.

What Does an Endurance Warranty Not Cover?

These plans exclude costs associated with routine maintenance, such as oil changes or tire rotations, and damage from wear and tear. They also exclude damage caused by pre-existing issues, acts of nature, theft, vandalism, falling objects, and lack of routine maintenance. For more details, read the fine print of your contract.

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Endurance Warranty Cost

The price of an Endurance warranty depends on various factors, including the vehicle’s mileage and the plan you choose. Depending on these variables, your rates will be higher or lower.

How Much Does an Endurance Warranty Cost?

On average, an Endurance car warranty costs between $93 and $125 per month with a $100 deductible. These prices are affordable compared to many providers, especially considering the coverage options and extra benefits.

When we purchased an Endurance contract for one of our team member’s vehicles we found this range to be slightly higher for luxury models. The Supreme plan we decided on for a 2021 BMW X5 with 26,500 miles was $184.13 per month and had an $100 deductible. Worth noting, we were also offered the Secure Plus plan at $150.48 per month with a $100 deductible but did not end up purchasing that level of coverage.

Endurance Warranty Prices

We surveyed 1,000 extended warranty customers in 2024 across different companies and found that 70 percent of respondents paid between $1,000 and $3,500 in total for their warranties. However, it’s important to note that the customers surveyed each had different vehicles, with different ages and mileage. The Endurance plans listed below range from about $2,800 to $3,800 in total, which was average compared to other providers when our team used the same vehicle during our secret shopping process.

Endurance Car Warranty Quotes

When getting car warranty quotes, we reached an Endurance representative quickly, but it was a bit challenging to get multiple quotes for different coverage levels. We appreciate how the rep offered various discounts and add-ons during the call. However, our team received persistent, even incessant, follow-up calls after gathering quotes from Endurance.

Here’s a closer look at extended warranty costs our team received from Endurance.

Each plan quoted above came with a $100 deductible. With an Endurance contract, you can choose from four deductible levels: $0, $50, $100, or $500. There are plenty of discounts available, including reduced rates for state and federal government workers and members of the military. You can also save up to $300 on your plan with Endurance’s same-day signup discount.

Since warranty quotes vary based on vehicle age, location, and other factors, we suggest getting free quotes from at least three providers so you can make a well-informed financial decision.

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Endurance Extended Warranty Review: Bottom Line

After 1,475 hours of deep research on the best warranty companies on the market, we name Endurance our No. 1 choice and give it our Best Coverage designation for 2024. Endurance’s wide range of coverage options, affordable prices, and positive customer reviews make it a strong choice for extended warranty coverage. If you’re looking for the best coverage, Endurance is the way to go.

Car Warranty Companies Like Endurance

Before you make a final coverage decision, we recommend getting a quote from at least three of the best car warranty companies since extended warranty quotes vary based on the vehicle’s age, your location, and other factors.

After you get a quote from Endurance, compare it with plans from autopom! and Carchex, two other high-ranking providers in our review. Regardless of which plan or provider you choose, always compare contracts from multiple sources before making a final decision on vehicle coverage.

autopom!: 4.6 Stars

autopom! took second place in our extended car warranty provider rankings. The provider offers three levels of coverage, each including roadside assistance, rental car coverage, and trip interruption.

autopom! has some of the highest customer review scores in the extended warranty industry, as well as a strong reputation within the industry. It holds an A+ rating and a 4.3- out of 5.0-star rating from customers on the BBB website.

Carchex: 4.5 Stars

Carchex is the warranty company we designated Best for Used Cars, as it provides coverage for vehicles up to 20 years old. The provider maintains an A+ rating and accreditation with the BBB and has endorsements from industry leaders such as Carfax, Kelley Blue Book, and Edmunds.com.

Carchex offers five plans, all of which are customizable. All plans include 24/7 emergency roadside assistance, gas delivery, trip interruption service, and lockout service.

Read more: Carchex Review

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FAQ: Endurance Warranty

Below are some frequently asked questions about Endurance extended warranties.

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Methodology

In an effort to provide accurate and unbiased information to consumers, our expert review team collects data from dozens of extended auto warranty companies to formulate rankings of the best providers. Companies receive a score in each of the following categories, as well as an overall weighted score out of 5.0 stars.

• Industry Standing: Warranty providers with a history of strong business practices and endorsements from experts receive the highest scores in this category.
• Coverage: This rating is based on types of extended warranty plans available, coverage terms, and added benefits like roadside assistance.
• Cost: Our research team reviews sample quotes for a variety of plans and vehicles. Companies with lower prices per year of coverage receive the best scores.
• Transparency: This score takes into account contract transparency and the availability of a money-back guarantee.
• Customer Service: We comb through customer reviews and perform our own shopper analysis to get a sense of the responsiveness and helpfulness of each warranty company.

*Data accurate at time of publication.

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